Sarina Russo Job Access (SRJA) Privacy Policy

Sarina Russo Job Access (SRJA) is committed to protecting the privacy of your personal information and/or sensitive information as defined under the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (“Your Information”). This policy sets out the way we handle Your Information including the collection, use, disclosure and storage of Your Information, as well as your right to access Your Information. All information has been collected by SRJA in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles.

This policy only applies to SRJA’s databases and files and does not cover any State, Territory or Commonwealth Government-owned database or files. You are advised to contact the relevant government agency for a copy of their privacy policy.

If we change this Privacy Policy, we will post the changes on our website so you may be aware of the information we collect and how we use it. Accordingly, you are reminded to check our website for further details.

Your Information

We only collect Your Information when it is reasonably necessary for our functions and activities in providing employment and associated services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you; for example whether we are assisting you to find employment, assisting you to fill an employment vacancy, providing New Enterprise Incentive Scheme (NEIS) services or providing training.

In order to provide you employment and associated services, we may need to collect Your Information such as name, postal address, email address, telephone number, information regarding your job/business, work and education history, qualifications, career details or other information generally contained in a resume, living circumstances and other information reasonably necessary to conduct these services. In some circumstances, with your permission, it may include health information and details of any criminal history you may have.

Collection

Where practicable SRJA will endeavour to collect Your Information directly from you. In order to provide you with employment and associated services we will need to collect Your Information from you such as:

  • Your name
  • Your contact details
  • Your qualifications
  • Your previous employment history
  • Job Seeker Identification Number
  • Your passport details
  • Relevant information to assess your work capacity and work ability to obtain and sustain employmentAs a contracted service provider to the Commonwealth Government of Australia to provide employment and associated services, we may also collect Your Information from Commonwealth Government Departments and Agencies such as:
  • The Department of Employment
  • The Department of Social Services
  • Centrelink/The Department of Human Services
  • The Department of Immigration and Border Protection
  • Workcover Queensland;
  • Worksafe Victoria;
  • Your insurerTo provide you with employment and associated services we may also collect Your Information from other third parties such as:
  • Any referees nominated by youAt, or as soon as practicable after, SRJA collects Your Information we will take reasonable steps to ensure you are made aware of:
  • SRJA’s identity and how you can contact us;
  • Your rights with regard to accessing Your Information;
  • The purpose for which Your Information was collected;
  • To whom we usually disclose Your Information;
  • Our requirement to collect particular or further information to comply with law or our Government contractual obligations; and
  • The main consequences, if any, for you if you do not provide all or part of the information we require.If we receive unsolicited information we will determine if we could have collected this information had we solicited it ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy or de-identify the information.

    SRJA will only collect Your Information by lawful and fair means.

    Use and Disclosure

    We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to.

    SRJA will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of protection as we do.

    In order to provide you with employment and associated services, we may need to disclose Your Information to third parties such as:

  • Potential Employers, Recruitment Agencies and Australian Apprenticeship Support Network Providers;
  • The Department of Jobs and Small Business;
  • The Department of Social Services;
  • The Department of Human Services/Centrelink;
  • The Department of Immigration and Border Protection;
  • The Department of Education and Training (Commonwealth) and relevant state equivalents;
  • Workers Compensation providers such as Workcover Queensland/Worksafe Victoria;
  • Superannuation providers;
  • Your insurer;
  • Educational Institutions including Registered Training Organisations;
  • Work Experience providers and Activity Host Organisations; and/or
  • Registered Health Professionals.Further, we may use and disclose Your Information to provide you with employment and associated services specific to you at point of collection or for another purpose if:
  • You would reasonably expect us to disclose it for that purpose;
  • That purpose is directly related to the purpose specified to you at the time of collection;
  • SRJA reasonably believes the use is necessary to lessen or prevent a serious threat to an individual’s life, health or safety or to public health or safety and it is unreasonable or impractical to obtain your consent;
  • SRJA has reason to suspect that unlawful activity has been, or is being engaged in, and uses the information as part of its investigation, or in reporting its concerns to the relevant authority;
  • The use and disclosure is specifically authorised by law; or
  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.SRJA does not disclose Your Information to unrelated third parties for the purposes of direct marketing unrelated products or services.

    Data Quality

    SRJA will take reasonable steps to ensure that Your Information is accurate, up-to-date, complete and relevant. You are encouraged to help us keep Your Information accurate, complete and up-to-date by contacting your consultant or this organisation and inform us of any changes to your details. You can contact us on ph: 13 15 59

    Data Security

    At SRJA we are committed to protecting the privacy of Your Information. We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorised access, modification or disclosure. We ensure this by having such security measures as:

  • Individual password access to systems and databases
  • Secure file cabinetsAll staff confirm their acceptance of the Electronic Use and Security Policy.

    We will also take reasonable steps to destroy or permanently de-identify Your Information if it is no longer required for any purpose unless it is contained in a Commonwealth record or required by law.

    Access and Correction

    You will be provided the opportunity to access Your Information and correct that information if you determine it is incorrect. SRJA will allow any person on whom records are maintained to have access to those records unless Government contractual requirements or legislation (e.g. Freedom of Information Act) requires or authorises the refusal of access. To obtain access to Your Information please make a request to your closest SRJA office. Before giving access to information, SRJA will require that you provide proof of identification and this along with details of your request will be recorded on your file.

    Anonymity and Pseudonymity

    Whenever it is lawful or practicable, you will have an option of not identifying yourself when dealing with SRJA. Due to the nature of the services being provided to you this will be very limited cases.

    Sensitive Information

    SRJA will not collect sensitive information revealing your racial or ethnical origin, political opinions, religious or philosophical beliefs, trade-union membership or details of health, disability or sexual activity or orientation unless:

  • Your consent has been obtained and the information is reasonably necessary to provide you with employment and related services; or
  • The collection is required or authorised by law; or
  • The collection is necessary to prevent or lessen a serious threat to the life, health or safety of any individual, or to public health or safety and it is unreasonable or impractical to obtain your consent; ; or
  • SRJA has reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions/activities has been, or is being engaged in and we believe this collection is necessary for us to take action in relation to this matter.
  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Resolving Privacy Concerns

You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Legal Counsel or Privacy Co-ordinator at Sarina Russo Group Head Office through privacy@sarinarusso.com.au.

Storing and Transferring information about you abroad

Your Information may be housed in an offshore data management system. We will endeavour to ensure a level of data protection at least as protective as that required in Australia and where possible we have contracted with our cloud storage providers to uphold these standards.

As an exclusion to the above, Your Information collected and stored as part of any Australian Government contract, such as jobactive, will not be housed in an offshore data management system or transferred outside of Australia.

The Internet and Your Privacy

SRJA uses the World Wide Web in order to assist you in providing employment and associated services. The following statement outlines how in the context of our web site is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.

Security

SRJA takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.

Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorised access, we cannot fully guarantee the security of. Transmission is at your own risk.

It is important to remember that if you are using a computer in a public place, such as a library or community centre, you must remember to log-off, otherwise others may be able to access Your Information.

Sarina Russo Institute Privacy Policy

Sarina Russo Institute (SRI) is committed to protecting the privacy of your personal information and/or sensitive information as defined under the Privacy Act 1988 (“Your Information”).  This policy sets out the way we handle Your Information including the collection, use, disclosure and storage of Your Information, as well as your right to access Your Information.  All information has been collected by SRI in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles.

 

This policy generally applies to SRI’s databases and files and does not cover any State, Territory or Commonwealth Government-owned database or files. You are advised to contact the relevant government agency for a copy of their privacy policy. In relation to any programmes operated with funding from the Queensland Government, Your Information will be treated in accordance with the Information Privacy Act 2009 (Qld) and the Data Provision Requirements 2012 as the case may be.

 

If we change this Privacy Policy, we will post the changes on our website so you may be aware of the information we collect and how we use it.  Accordingly, you are reminded to check our website for further details.

 

Your Information

We only collect Your Information when it is reasonably necessary for our functions and activities in providing education and associated training services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you; for example whether we are assisting you or your staff with accredited and non-accredited training and education, English language programmes, mentoring, skills assessment, job placement and employment services.

 

In order to provide you education and associated training services, we may need to collect Your Information such as name, postal address, email address, telephone number, information regarding your job/business, employment and education history, qualifications, English proficiency, career details or other information generally contained in a resume and other information reasonably necessary to conduct these services.  In some circumstances, with your permission, it may include health information and details of your nationality, visa status and passport details.

Collection

Where practicable, SRI will endeavour to collect Your Information directly from you.  In order to provide you with education and associated training services we will need to collect information from you such as:

  • Your name
  • Your contact details
  • Your Unique Student Identifier (USI)
  • Your qualifications and education history
  • Your previous employment history
  • Identification information and other relevant details from your Employment Service Provider
  • Health Information
  • Details of your nationality, visa status and passport details
  • Documents reasonably required to administer the VET Student Loans program
  • Relevant information to assess your work capacity and work ability to obtain and sustain employment or work experience placements relevant to your field of study
  • Guardian and welfare information in some circumstances for students under 18 years of age.

 

As a service provider regulated by government authorities, we may also collect Your Information from Commonwealth Government Departments and agencies including but not limited to:

  • The Department of Employment, Small Business and Training (Qld) and relevant equivalent in other states and territories
  • The Department of Home Affairs (Commonwealth)
  • Department of Foreign Affairs and Trade (Commonwealth)
  • The Department of Employment, Skills, Small and Family Business (Commonwealth)
  • The Department of Education and Training (Commonwealth)
  • Your Commonwealth Government contracted Employment Service Provider
  • Your insurer, including, for international students, your overseas health insurance cover provider.

To provide you with education and associated training services we may also collect Your Information from other third parties such as:

  • Anyone nominated by you

At, or as soon as practicable after, SRI collects Your Information we will take reasonable steps to ensure you are made aware of:

  • SRI’s identity and how you can contact us;
  • Your rights with regard to accessing Your Information;
  • The purpose for which Your Information was collected;
  • To whom we usually disclose Your Information;
  • Our requirement to collect particular or further information to comply with law or our Government contractual obligations; and
  • The main consequences, if any, for you if you do not provide all or part of the information we require.

If we receive unsolicited information we will determine if we could have collected this information had we solicited it ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy or de-identify the information.

SRI will only collect Your Information by lawful and fair means.

Use and Disclosure

We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to.

 

SRI will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of protection as we do.

In order to provide you with education and associated training services, we may need to disclose Your Information to third parties such as:

  • The Commonwealth including the Department of Employment, Skills, Small and Family Business and the Department of Education and Training including under the VET Student Loans program
  • The Department of Home Affairs (Commonwealth)
  • Department of Foreign Affairs and Trade (Commonwealth)
  • The Australian Skills Quality Authority (ASQA), the Tertiary Education Quality and Standards Agency (TEQSA) and other regulatory bodies and authorised agencies (including for monitoring and evaluation purposes)
  • The National Centre for Vocational Education Research (NCVER)
  • The Department of Employment, Small Business and Training (Qld) and relevant equivalent in other states and territories (including for monitoring and evaluation purposes)
  • Organisations conducting student surveys and researcher
  • Other students where it is reasonably required to facilitate group projects or assessments
  • Centrelink/The Department of Human Services
  • Other bodies who require registration of training e.g. the Department of Justice or state occupational health and safety authorities
  • Potential employers or Your employer
  • Your Employment Service Provider
  • Work Experience Providers
  • Recruitment Agencies or Group Training Organisations
  • Universities or other training providers
  • Your insurer, including, for international students, your overseas health insurance cover provider.
  • Your agent or your sponsor
  • Homestay Providers
  • Tuition Protection Services (TPS) which operates under the ESOS Act 2000
  • Australian Students Tuition Assurance Scheme (ASTAS)

Further, we may use and disclose Your Information to provide you with education and associated training services specific to you at point of collection or for another purpose if:

  • You would reasonably expect us to disclose it for that purpose;
  • That purpose is directly related to the purpose specified to you at the time of collection.
  • SRI reasonably believes the use is necessary to lessen or prevent a serious threat to an individual’s life, health or safety or to public health or safety and it is unreasonable or impractical to obtain your consent;
  • SRI has reason to suspect that unlawful activity has been, or is being engaged in, and uses the information as part of its investigation, or in reporting its concerns to the relevant authority;
  • The use and disclosure is specifically authorised by law; or
  • And other exceptions provided in the Privacy Act 1988.

SRI does not disclose Your Information to unrelated entities for the purposes of direct marketing unrelated products or services.

Data Quality

SRI will take reasonable steps to ensure that Your Information is accurate, up-to-date, complete and relevant. You are encouraged to help us keep Your Information accurate, complete and up-to-date by contacting your consultant or this organisation and inform us of any changes to your details. You can contact us on privacy@sarinarusso.com.au

Data Security

At SRI we are committed to protecting the privacy of Your Information. A Student file will be opened at enrolment so your studies and results will be recorded on a regular basis until the completion of your course. The file will be archived in accordance with the National VET Regulator Standards. 

We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorised access, modification or disclosure. We ensure this by having such security measures as:

  • Individual password access to systems and databases
  • Secure file cabinets

 

All staff confirm their acceptance of the Electronic Use and Security Policy.

 

We will also take reasonable steps to destroy or permanently de-identify Your Information if it is no longer required for any purpose unless it is contained in a Commonwealth record or required by law.  

 

We will make every possible effort to keep the personal information current and accurate, however it is your responsibility to inform and update your personal information held in our records and systems.

 

Any change of Your personal details must be reported to us as soon as practicable with required evidences specified in the relevant forms.

 

Access and Correction

You will be provided the opportunity to access Your Information and correct that information if you determine it is incorrect. SRI will allow any person on whom records are maintained to have access to those records unless Government contractual requirements or legislation (e.g. Freedom of Information Act) requires or authorises the refusal of access. To obtain access to Your Information please make a request to your closest SRI office. Before giving access to information, SRI will require that you provide proof of identification and this along with details of your request will be recorded on your file.

Identifiers

SRI will not adopt as its own identifier an identifier that has been assigned by a government agency. Where practicable SRI will not use or disclose an identifier assigned to an individual by a government agency.

Anonymity and Pseudonymity

Whenever it is lawful or practicable, you will have an option of not identifying yourself when dealing with SRI. Due to the nature of the services being provided to you this will be very limited cases.

 

Sensitive Information

SRI will not collect sensitive information revealing your racial or ethnical origin, political opinions, religious or philosophical beliefs, trade-union membership or details of health, disability or sexual activity or orientation unless:

  • Your consent has been obtained and the information is reasonably necessary to provide you with training and related services; or
  • The collection is required or authorised by law; or
  • The collection is necessary to prevent or lessen a serious threat to the life, health or safety of any individual, or to public health or safety and it is unreasonable or impractical to obtain your consent; or
  • SRI has reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions/activities has been, or is being engaged in and we believe this collection is necessary for us to take action in relation to this matter; or
  • And other exceptions provided in the Privacy Act 1988.

Resolving Privacy Concerns

You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Legal Counsel or Privacy Co-ordinator at Sarina Russo Group Head Office through privacy@sarinarusso.com.au.

Storing and Transferring information about you abroad

Your Information may be housed in an offshore data management system. We will endeavour to ensure a level of data protection at least as protective as that required in Australia and where possible we have contracted with our cloud storage providers to uphold these standards.

The Internet and Your Privacy

SRI uses the World Wide Web in order to assist you in providing education and associated training services.  The following statement outlines how in the context of our web site your information is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.

Security

SRI takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.

 

Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorised access, we cannot fully guarantee the security of Your Information. Transmission is at your own risk.

Sarina Russo Group Head Office                                  Ph: 07 3001 8010

Sarina Russo Centre                                                     Fax: 07 3001 8088

Level 6

349 Queen Street                                                          www.sarinarusso.com.au BRISBANE QLD 4000

*Department: Quality Assurance – Last Review Date: 20/03/2019

Sarina Russo Institute Consent Notice

Email me a link

Sarina Russo Recruitment Privacy Policy

Sarina Russo Recruitment is committed to protecting the privacy of your personal information and/or sensitive information as defined under the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (“Your Information”).  This policy sets out the way we handle Your Information including the collection, use, disclosure and storage of Your Information, as well as your right to access Your Information.  All information has been collected by Sarina Russo Recruitment in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles. 

 

This policy only applies to Sarina Russo Recruitment’s databases and files and does not cover any State, Territory or Commonwealth Government-owned database or files.  You are advised to contact the relevant government agency for a copy of their privacy policy.

 

If we change this Privacy Policy, we will post the changes on our website so you may be aware of the information we collect and how we use it.  Accordingly, you are reminded to check our website for further details.

 

Your Information

We only collect Your Information when it is reasonably necessary for our functions and activities in providing recruitment and associated employment services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you; for example whether we are assisting you to find employment, assisting you to complete your resume, complete relevant training or otherwise market you to potential employers for placement.  

 

In order to provide you recruitment and associated employment services, we may need to collect Your Information such as name, postal address, email address, telephone number, work and education history, qualifications, career details or other information generally contained in a resume and other information reasonably necessary to conduct these services.  In some circumstances, with your permission, it may include health information.

 

Collection

Where practicable Sarina Russo Recruitment will endeavour to collect Your Information directly from you.  In order to provide you with recruitment and associated employment services we will need to collect Your Information from you such as:

  • Your name
  • Your contact details
  • Your passport details
  • Your qualifications
  • Your previous employment history

 

Your Information will also be collected when:

  • We receive any reference about you
  • We receive any results of enquiries that we might make of your former employers, work colleagues, professional associations or registration body
  • We receive the results of any competency or medical test
  • We receive performance feedback (whether positive or negative)
  • We receive any complaint from or about you in the workplace
  • We receive any information about a workplace accident in which you are involved
  • We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or enquiry in which you are involved
  • You provide us with any additional information about you

 

At, or as soon as practicable after, Sarina Russo Recruitment collects Your Information we will take reasonable steps to ensure you are made aware of:

  • Sarina Russo Recruitment’s identity and how you can contact us;
  • Your rights with regard to accessing Your Information;
  • The purpose for which Your Information was collected;
  • To whom we usually disclose Your Information;
  • Our requirement to collect particular or further information to comply with law or our Government contractual obligations; and
  • The main consequences, if any, for you if you do not provide all or part of the information we require.

 

If we receive unsolicited information we will determine if we could have collected this information had we solicited it ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy or de-identify the information.

 

Sarina Russo Recruitment will only collect Your Information by lawful and fair means.

 

Use and Disclosure

We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to.

 

Sarina Russo Recruitment will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of protection as we do.

 

In order to provide you with recruitment and associated employment services, we may need to disclose Your Information to third parties such as:

  • Potential and actual employers and clients of Sarina Russo Recruitment
  • Referees
  • Other members of Sarina Russo Recruitment
  • Our insurers
  • A professional association or registration body that has a proper interest in the disclosure of Your Information
  • The Department of Home Affairs (Australian Government)
  • A Workers Compensation body
  • Related entities of Sarina Russo Job Access (Australia) Pty Ltd trading as Sarina Russo Recruitment.
  • Our contractors and suppliers – e.g. our I.T. contractors and database designers
  • Any person with a lawful entitlement to obtain the information
  • Prospective employers in the course of seeking to refer you for suitable employment opportunities

 

Your Information may be used in connection with:

  • Your actual or possible work placement
  • Your performance appraisals
  • Our assessment of your ongoing performance and prospects
  • Any test or assessment (including medical tests and assessments) that you might be required to undergo
  • Our identification of your training needs
  • Any workplace rehabilitation
  • Our management of any complaint, investigation or enquiry in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information

 

Further, we may use and disclose Your Information to provide you with recruitment and associated employment services specific to you at point of collection or for another purpose if:

  • You would reasonably expect us to disclose it for that purpose;
  • That purpose is directly related to the purpose specified to you at the time of collection.
  • Sarina Russo Recruitment reasonably believes the use is necessary to lessen or prevent a serious threat to an individual’s life, health or safety or to public health or safety and it is unreasonable or impractical to obtain your consent;
  • Sarina Russo Recruitment has reason to suspect that unlawful activity has been, or is being engaged in, and uses the information as part of its investigation, or in reporting its concerns to the relevant authority;
  • The use and disclosure is specifically authorised by law; or
  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

 

Sarina Russo Recruitment does not disclose Your Information to unrelated third parties for the purposes of direct marketing unrelated products or services.

 

Data Quality

Sarina Russo Recruitment will take reasonable steps to ensure that Your Information is accurate, up-to-date, complete and relevant. You are encouraged to help us keep Your Information accurate, complete and up-to-date by contacting your consultant or this organisation and inform us of any changes to your details. You can contact us on 07 3234 2500.

 

Data Security

At Sarina Russo Recruitment we are committed to protecting the privacy of Your Information. We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorised access, modification or disclosure. We ensure this by having such security measures as:

  • Individual password access to systems and databases
  • Secure file cabinets

 

All staff confirm their acceptance of the Electronic Use and Security Policy.

 

We will also take reasonable steps to destroy or permanently de-identify Your Information if it is no longer required for any purpose unless it is contained in a Commonwealth record or required by law or contractual requirement.

 

Access and Correction

You will be provided the opportunity to access Your Information and correct that information if you determine it is incorrect. Sarina Russo Recruitment will allow any person on whom records are maintained to have access to those records unless Government contractual requirements or legislation (e.g. Freedom of Information Act) requires or authorises the refusal of access. To obtain access to Your Information please make a request to your closest Sarina Russo Recruitment office. Before giving access to information, Sarina Russo Recruitment will require that you provide proof of identification and this along with details of your request will be recorded on your file.

 

Anonymity and Pseudonymity

Whenever it is lawful or practicable, you will have an option of not identifying yourself when dealing with Sarina Russo Recruitment.   However, due to the nature of the services being provided to you this will be very limited cases.

 

Sensitive Information

Sarina Russo Recruitment will not collect sensitive information revealing your racial or ethnical origin, political opinions, religious or philosophical beliefs, trade-union membership or details of health, disability or sexual activity or orientation unless:

  • Your consent has been obtained and the information is reasonably necessary to provide you with employment and related services; or
  • The collection is required or authorised by law; or
  • The collection is necessary to prevent or lessen a serious threat to the life, health or safety of any individual, or to public health or safety and it is unreasonable or impractical to obtain your consent; or
  • Sarina Russo Recruitment has reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions/activities has been, or is being engaged in and we believe this collection is necessary for us to take action in relation to this matter; or
  • Other exceptions apply in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

 

Resolving Privacy Concerns

You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Legal Counsel or Privacy Co-ordinator at Sarina Russo Group Head Office through privacy@sarinarusso.com.au.

 

Storing and Transferring information about you abroad

Your Information may be housed in an offshore data management system. We will endeavour to ensure a level of data protection at least as protective as that required in Australia and where possible we have contracted with our cloud storage providers to uphold these standards.

 

The Internet and Your Privacy

Sarina Russo Recruitment uses the World Wide Web in order to assist you in providing recruitment and associated employment services.  The following statement outlines how in the context of our web site your information is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.

 

Security

Sarina Russo Recruitment takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.

 

Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorised access, we cannot fully guarantee the security of your information. Transmission is at your own risk.

 

 

 

 

 

Sarina Russo Group Head Office                                          Ph: 07 3001 8010

Sarina Russo River Centre                                                    Fax: 07 3001 8088

Level 6

100 Eagle Street                                                                    www.sarinarusso.com BRISBANE QLD 4000

Sarina Russo Recruitment Consent Notice

Email me a link

Sarina Russo Apprenticeship Privacy Policy

Sarina Russo Apprenticeships (SRA) is committed to protecting the privacy of Your Information and/or sensitive information as defined under the Privacy Act 1988 (“Your Information”).  This policy sets out the way we handle Your Information including the collection, use, disclosure and storage of Your Information, as well as your right to access Your Information.  All information has been collected by SRA in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles.

This policy only applies to SRA’s databases and files and does not cover any State, Territory or Commonwealth Government-owned database or files. You are advised to contact the relevant government agency for a copy of their privacy policy.  Further details on collection, use and disclosure of information is contained in your Training Contract Declaration.

If we change this Privacy Policy, we will post the changes on our website so you may be aware of the information we collect and how we use it.  Accordingly, you are reminded to check our website for further details.

 

Your Information

Sarina Russo Apprenticeships is contracted to the Commonwealth Government to provide Australia Apprenticeship Support Network Services. We only collect Your Information when it is reasonably necessary for our functions and activities in providing these services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you. These services include providing ongoing support, assistance, information and advice to employers and Australian Apprentices, conducting sign-ups, the completion and registration of the Training Contract between employers and Australian Apprentices, assisting with incentives, eligibility criteria and claims, providing advice on employment options, training packages/qualifications and delivery options and administering the Australian Apprenticeship Incentives Program.

In order to provide you Australia Apprenticeship Support Network Services, we may need to collect Your Information such as name, postal address, email address, telephone number, passport details, employment/business details, bank account details and other information reasonably necessary to conduct these services.  We also collect personal details from the Australian Apprentice as required on your Training Contract including racial origin/citizenship, language, disability status, work and education history, qualifications. We may also require parental/guardian information (name/contact details) for those under 18 as a signatory to the Training Contract.

Collection

Where practicable SRA will endeavour to collect Your Information directly from you. In order to provide you with Australian Apprenticeship Support Network Services, we will need to collect Your Information from you such as:

  • Your name
  • Your contact details
  • Your qualifications
  • Your employment/business details
  • Your passport details
  • Your bank account details (for payment of incentives under the Australian Apprenticeship Incentives Program)
  • Personal details as required for completion of your Training Contract (as above)
  • Government identifiers (e.g. tax file number) (to access Government financial programs)
  • Wage information, tax declaration, Workers Compensation payments and receipt of other Government benefits (in some circumstances for payment of incentives for Apprentices/Trainees under the Australian Apprenticeship Incentives Program).
  • Health/disability information and their impact in the workplace (in some circumstances for payment of incentives for Apprentices/Trainees under the Australian Apprenticeship Incentives Program).

 

As a contracted service provider to the Commonwealth Government of Australia to provide Australia Apprenticeship Support Services, we may also collect Your Information from Commonwealth and State Government Departments and Agencies such as:

  • The Department of Education and Training
  • The Department of Home Affairs
  • State and Territory Training Authorities

At, or as soon as practicable after, SRA collects Your Information we will take reasonable steps to ensure you are made aware of:

  • SRA’s identity and how you can contact us;
  • Your rights with regard to accessing Your Information;
  • The purpose for which Your Information was collected;
  • To whom we usually disclose Your Information;
  • Our requirement to collect particular or further information to comply with law or our Government contractual obligations; and
  • The main consequences, if any, for you if you do not provide all or part of the information we require.

If we receive unsolicited information we will determine if we could have collected this information had we solicited it ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy or de-identify the information.

SRA will only collect Your Information by lawful and fair means.

Use and Disclosure

We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to.

SRA will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of protection as we do.

In order to provide you with Australian Apprenticeship Support Network Services, we may need to disclose Your Information to third parties such as:

  • The Department of Education and Training (including for monitoring and evaluation purposes)
  • Department of Human Services/Centrelink
  • The Department of Jobs and Small Business
  • The Department of Home Affairs
  • State and Territory Training Authorities
  • Non-Government education authorities
  • Registered Training Organisations
  • Your Employer

 

For Australian Apprentices, at the end of provision of Australian Apprenticeship Support Network Services, documents created by SRA containing Your Information will be given to the Department of Education and Training. These documents will not be used without your written consent.

 

Further, we may use and disclose Your Information to provide you with Australian Apprenticeship Support Network Services specific to you at point of collection or for another purpose if:

  • You would reasonably expect us to disclose it for that purpose;
  • That purpose is directly related to the purpose specified to you at the time of collection.
  • SRA reasonably believes the use is necessary to lessen or prevent a serious threat to an individual’s life, health or safety or to public health or safety and it is unreasonable or impractical to obtain your consent;
  • SRA has reason to suspect that unlawful activity has been, or is being engaged in, and uses the information as part of its investigation, or in reporting its concerns to the relevant authority;
  • The use and disclosure is specifically authorised by law; or
  • And other exceptions provided in the Privacy Act 1988.

SRA does not disclose Your Information to unrelated third parties for the purposes of direct marketing unrelated products or services.

Data Quality

SRA will take reasonable steps to ensure that Your Information is accurate, up-to-date, complete and relevant. You are encouraged to help us keep Your Information accurate, complete and up-to-date by contacting your consultant or this organisation and inform us of any changes to your details. You can contact us on 1300 178 776.

Data Security

At SRA we are committed to protecting the privacy of Your Information. We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorised access, modification or disclosure. We ensure this by having such security measures as:

  • Individual password access to systems and databases
  • Secure file cabinets / security access to SRA administration processing centres
  • Secure processes for any Your Information carried externally e.g. in motor vehicles

All staff confirm their acceptance of the Electronic Use and Security Policy.

We will also take reasonable steps to destroy or permanently de-identify Your Information if it is no longer required for any purpose unless it is contained in a Commonwealth record or required by law.

 

Access and Correction

You will be provided the opportunity to access Your Information and correct that information if you determine it is incorrect. SRA will allow any person on whom records are maintained to have access to those records unless our Government contractual requirements or legislation (e.g. Freedom of Information Act) requires or authorises the refusal of access. To obtain access to Your Information please make a request to your closest SRA office. Before giving access to information, SRA will require that you provide proof of identification and this along with details of your request will be recorded on your file.

Anonymity and Pseudonymity

Whenever it is lawful or practicable, you will have an option of not identifying yourself when dealing with SRA. Due to the nature of the services being provided to you this will be very limited cases.

Sensitive Information

SRA will not collect sensitive information revealing your racial or ethnical origin, political opinions, religious or philosophical beliefs, trade-union membership or details of health, disability or sexual activity or orientation unless:

  • Your consent has been obtained and the information is reasonably necessary to provide you with Australian Apprenticeship Support Services; or
  • The collection is required or authorised by law; or
  • The collection is necessary to prevent or lessen a serious threat to the life, health or safety of any individual, or to public health or safety and it is unreasonable or impractical to obtain your consent; ; or
  • SRA has reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions/activities has been, or is being engaged in and we believe this collection is necessary for us to take action in relation to this matter.
  • And other exceptions provided in the Privacy Act 1988.

Resolving Privacy Concerns

You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Legal Counsel or Privacy Co-ordinator at Sarina Russo Group Head Office through privacy@sarinarusso.com.au.

Storing and Transferring information about you abroad

Your Information will not be housed in an offshore data management system or transferred outside Australia.

 

The Internet and Your Privacy

SRA uses the World Wide Web in order to assist you in providing Australian Apprenticeship Support Services.  The following statement outlines how in the context of our website your information is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.

Security

SRA takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.

Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorised access, we cannot fully guarantee the security of your information. Transmission is at your own risk.

It is important to remember that if you are using a computer in a public place, such as a library or community centre, you must remember to log-off, otherwise others may be able to access Your Information.

Sarina Russo Group Head Office                                              Ph: 07 3001 8010

Sarina Russo River Centre                                                        Fax: 07 3001 8088

Level 6

100 Eagle Street                                                                        www.sarinarusso.com

BRISBANE QLD 4000

VOICE Privacy Policy

VOICE – Psychologists & Allied Professionals (VOICE) is committed to protecting the privacy of your personal information and/or sensitive information as defined under the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (“Your Information”). This policy sets out the way we handle Your Information including the collection, use, disclosure and storage of Your Information, as well as your right to access Your Information. All information has been collected by VOICE in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles.

This policy only applies to VOICE’s databases and files and does not cover any State, Territory or Commonwealth Government-owned database or files. You are advised to contact the relevant government agency for a copy of their privacy policy.

If we change this Privacy Policy, we will post the changes on our website so you may be aware of the information we collect and how we use it. Accordingly, you are reminded to check our website for further details.

Your Information

We only collect Your Information when it is reasonably necessary for our functions and activities in providing allied health professional and employment related services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you.

In order to provide you allied health professional and employment related services, we may need to collect Your Information such as name, postal address, email address, telephone number, information regarding your job/business, work and education history, qualifications, career details or other information generally contained in a resume, living circumstances and other information reasonably necessary to conduct these services. In some circumstances, with your permission, it may include health information and details of any criminal history you may have.

Collection

Where practicable VOICE will endeavour to collect Your Information directly from you. In order to provide you with allied health professional and employment related services we will need to collect Your Information from you such as:

  • Your name

  • Your contact details

  • Your qualifications

  • Your previous employment history

  • Job Seeker Identification Number

  • Health information

  • Relevant information to assess your work capacity and work ability to obtain and sustain employment

    As a contracted service provider to the Commonwealth Government of Australia, we may also collect Your Information from Commonwealth Government Departments and Agencies such as:

  • The Department of Employment

  • The Department of Social Services

  • Centrelink/The Department of Human Services

  • Workcover Queensland;

  • Worksafe Victoria;

  • Your insurer

    To provide you with allied health professional and employment related services we may also collect Your Information from other third parties such as:

  • Anyone nominated by you

    At, or as soon as practicable after, VOICE collects Your Information we will take reasonable steps to ensure you are made aware of:

  • VOICE’s identity and how you can contact us;

  • Your rights with regard to accessing Your Information;

  • The purpose for which Your Information was collected;

  • To whom we usually disclose Your Information;

  • Our requirement to collect particular or further information to comply with law or our Government contractual obligations; and

  • The main consequences, if any, for you if you do not provide all or part of the information we require.

If we receive unsolicited information we will determine if we could have collected this information had we solicited it ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy or de-identify the information.

VOICE will only collect Your Information by lawful and fair means.

Use and Disclosure

We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to.

VOICE will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of protection as we do.

In order to provide you with allied health professional and employment related services, we may need to disclose Your Information to third parties such as:

  • Potential Employers
  • The Department of Employment
  • The Department of Social Services
  • The Department of Human Services/Centrelink;
  • Workers Compensation providers such as Workcover Queensland/Worksafe Victoria;
  • Superannuation providers;
  • Your insurer;
  • Training Organisations;
  • Work Experience providers; and/or
  • Registered Health Professionals.

Further, we may use and disclose Your Information to provide you with allied health professional and employment related services specific to you at point of collection or for another purpose if:

  • You would reasonably expect us to disclose it for that purpose;
  • That purpose is directly related to the purpose specified to you at the time of collection.
  • VOICE reasonably believes the use is necessary to lessen or prevent a serious threat to an individual’s life, health or safety or to public health or safety and it is unreasonable or impractical to obtain your consent;
  • VOICE has reason to suspect that unlawful activity has been, or is being engaged in, and uses the information as part of its investigation, or in reporting its concerns to the relevant authority;
  • The use and disclosure is specifically authorised by law; or
  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

VOICE does not disclose Your Information to unrelated third parties for the purposes of direct marketing unrelated products or services.

Data Quality

VOICE will take reasonable steps to ensure that Your Information is accurate, up-to-date, complete and relevant. You are encouraged to help us keep Your Information accurate, complete and up-to-date by contacting your consultant or this organisation and inform us of any changes to your details. You can contact us on 13 15 59.

Data Security

At VOICE we are committed to protecting the privacy of Your Information. We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorised access, modification or disclosure. We ensure this by having such security measures as:

  • Individual password access to systems and databases

  • Secure file cabinets

    All staff confirm their acceptance of the Electronic Use and Security Policy.

    We will also take reasonable steps to destroy or permanently de-identify Your Information if it is no longer required for any purpose unless it is contained in a Commonwealth record or required by law.

    Access and Correction

    You will be provided the opportunity to access Your Information and correct that information if you determine it is incorrect. VOICE will allow any person on whom records are maintained to have access to those records unless Government contractual requirements or legislation (e.g. Freedom of Information Act) requires or authorises the refusal of access. To obtain access to Your Information please make a request to your closest VOICE office. Before giving access to information, VOICE will require that you provide proof of identification and this along with details of your request will be recorded on your file.

    Anonymity and Pseudonymity

    Whenever it is lawful or practicable, you will have an option of not identifying yourself when dealing with VOICE. Due to the nature of the services being provided to you this will be very limited cases.

    Sensitive Information

    VOICE will not collect sensitive information revealing your racial or ethnical origin, political opinions, religious or philosophical beliefs, trade-union membership or details of health, disability or sexual activity or orientation unless:

  • Your consent has been obtained and the information is reasonably necessary to provide you with allied health professional and employment related services; or

  • The collection is required or authorised by law; or

  • The collection is necessary to prevent or lessen a serious threat to the life, health or safety of any individual, or to public health or safety and it is unreasonable or impractical to obtain your consent; ; or

  • VOICE has reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions/activities has been, or is being engaged in and we believe this collection is necessary for us to take action in relation to this matter.

  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Resolving Privacy Concerns

You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Legal Counsel or Privacy Co-ordinator at Sarina Russo Group Head Office through privacy@sarinarusso.com.au.

Storing and Transferring information about you abroad

Your Information may be housed in an offshore data management system. We will endeavour to ensure a level of data protection at least as protective as that required in Australia and where possible we have contracted with our cloud storage providers to uphold these standards.

The Internet and Your Privacy

VOICE uses the World Wide Web in order to assist you in providing allied health professional and employment related services. The following statement outlines how in the context of our web site your information is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.

Security

VOICE takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.

Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorised access, we cannot fully guarantee the security of your information. Transmission is at your own risk.

It is important to remember that if you are using a computer in a public place, such as a library or community centre, you must remember to log-off, otherwise others may be able to access Your Information.

VOICE Consent Form

Email me a link

VOICE Consent to Obtain & Release Information

Email me a link