Useful Centrelink contact numbers
Centrelink phone numbers listed
This information has been provided by the Australian Government.
These are the numbers for the specific departments of Centrelink. There are also links for online information.
CONTACT NUMBERS
Centrelink Reporting Line
Centrelink Phone Self Service Line
7 days a week 24 hours a day
Before you can use this line you’ll need to create a voiceprint. Once you’ve done this you can:
- report your employment income
- tell us if you’ve met your mutual obligation requirements in your Job Plan.
7 days a week 24 hours a day
You can:
- check payment information, such as past and future payments
- update your family income estimate
- complete your Rent Assistance review
- apply for an advance payment
- hear your Working Credit or Income Bank balance
- ask for a mailed copy of documents.
Online Services Support Hotline
Centrelink Families Line
Monday to Friday 8 am to 8 pm
BasicsCard Balance Enquiry Line
Basics Card General Enquiry Line
7 days a week 24 hours a day
