Community Directory
Family Support, Family Drug and Gambling Helpline 1300 660 068 continues to operate 24/7
Emergency Relief Resources
Police
If you are in immediate danger, call Triple Zero (000) and ask for the police.
If making a phone call isn’t a safe option for you, you can contact the police online.
Visit the Queensland Police Service website
Ask Izzy is a fantastic website that connects people to support for:
- Housing (including rent assistance),
- Food – something to eat
- Money help
- Health, Family and Domestic Violence help
- Technology Help and much more.
Payment and Services Finder – This is Services Australia’s online tool to see what payments and services you may be eligible to access.
- Choose “Payment” to work out how much money you may be eligible for
- Choose “Service” to see what help you may be able to access
Visit the Payment and Services Finder website
Emotional Support Services
Alcohol and Drug Information Service
Alcohol and drug use can be a contributing factor to domestic and family violence. It does not excuse domestic and family violence. Reach out for support if you have alcohol and other drug concerns.
Visit the Alcohol and Drug Information Service website
DSS – Help Is Here Campaign – The Help is Here campaign provides information on support services available to anyone affected by domestic and family violence. This website contains the contact details for Domestic and family violence assistance for every Australian State.
Visit the DSS – Help Is Here Campaign website.
Family and Domestic Violence Help Services Australia – offers support for people affected by family and domestic violence by providing information, resources and referrals.
To access 24/7 counselling and support call 1800RESPECT on 1800 737 732.
Visit the Family and Domestic Violence Help website
DVConnect Womensline
1800 811 811 (24/7) Free, confidential crisis support, advice and referrals for all people identifying as female — regardless of ethnicity, religion, age or disability — experiencing or using domestic and family violence.
Visit the DVConnect Womensline website
DVConnect Mensline
1800 600 636 (9am to midnight, 7 days) Free, confidential crisis support, advice and referrals for all people identifying as male – regardless of ethnicity, religion, age or disability – experiencing or using domestic and family violence.
Visit the DVConnect Mensline website
Relationships Australia is a community-based Australia-wide organisation with no religious affiliations providing relationship support services for individuals, families and communities.
Phone 1300 364 277 (for the cost of a local call)
Visit the Relationships Australia website
13 11 14 (24/7 Crisis Support) Free and confidential crisis support for all Australians. Help is available via phone, text or online chat.
Crisis text (12pm to midnight) – text 0477 13 11 14 and you will be connected with a crisis supporter as soon as one is available.
Online chat (7pm to midnight) – chat online with a crisis supporter via the Lifeline Australia website.
Visit the Lifeline Australia website
Kids Helpline
1800 55 1800 (24/7) Help is available anytime, for any reason.
WebChat counselling (24/7) – if you can’t get to a phone or prefer to chat online, you can connect one-on-one with a Kids Helpline counsellor.
Visit the Kids Helpline website
Sexual Assault Helpline
1800 010 120 (7.30am to 11.30pm, 7 days) Telephone support and counselling for any Queenslander – regardless of age, gender, religion, ethnicity or disability – who has or thinks they may have been sexually assaulted or abused, or for those who are concerned someone they care about might have been assaulted or abused.
Visit the Sexual Assault Helpline website
Aboriginal peoples and Torres Strait Islander peoples support
Queensland Aboriginal and Islander Health Council
(07) 3328 8500
Queensland Indigenous Family Violence Legal Services
1800 887 700 (8.30am to 5pm Monday to Friday)
Aboriginal and Torres Strait Islander Legal Service
1800 012 255 (24/7)
Find more resources online, including translated materials.
Community Transport Providers
NSW & ACT:
- Community Transport Organisation Ltd (CTO) is the peak body for community transport services in NSW & ACT. Providing door to door services for people with transport challenges to allow people access social, family and cultural events, shopping and medical appointments.
QLD:
- Brisbane City Council runs a taxi service offering regular and affordable transport to local shopping centres, servicing most Brisbane suburbs.
- https://www.mycommunitydirectory.com.au/Queensland/Brisbane/Transport_Services/Community_Transport provides list of all available Community Transport in the Brisbane Council area
VIC / TAS:
- https://www.vtcta.org.au/ct-services-contacts Community Transport for Vic and TAS provides information about available community transport services – state by state.
WA:
- My Community Directory Community Transport Services for the Perth Council Region
Childcare Information
- Services Australia – Child Care Information has details on the rebates available for childcare fees.
- Care for Kids What to do with your sick child when you need to go to work – including emergency and back up care options and why it’s important to have a plan!
Older Australians Information
- Services Australia – Older Australians For up to date information about aged care please see the following links for some useful Older Australian related references and websites.
- My Aged Care – Help for older Australians – The Australian Government subsidises a range of aged care services so that all older people have fair access to aged care.
NDIS – National Disability Support Scheme
For more information about the NDIS:
- Visit ndis.gov.au
Contact the NDIS
- Phone 8am – 8pm Monday to Friday: 1800 800 110*
- For people with hearing or speech loss: TTY 1800 555 677*
- For people who need help with English: TIS 131 450*
- Email enquiries@ndis.gov.au
Queensland Multicultural Resource Directory
Are you looking for a culturally and linguistically diverse community organisation?
Queensland Multicultural Resource Directory. The directory lists organisations that offer information, advice, support and networking opportunities
