Family Support, Family Drug and Gambling Helpline 1300 660 068 continues to operate 24/7

Emergency Relief Resources


Triple Zero (000)(24/7)

If you are in immediate danger, call Triple Zero (000) and ask for the police.

If making a phone call isn’t a safe option for you, you can contact the police online.

Visit the Queensland Police Service website

Ask Izzy is a fantastic website that connects people to support for:

  • Housing (including rent assistance),
  • Food – something to eat
  • Money help
  • Health, Family and Domestic Violence help
  • Technology Help and much more.

 Visit the Ask Izzy website

Payment and Services Finder  – This is Services Australia’s online tool to see what payments and services you may be eligible to access.

  • Choose “Payment” to work out how much money you may be eligible for
  • Choose “Service” to see what help you may be able to access

Visit the Payment and Services Finder website 

Emotional Support Services

Alcohol and Drug Information Service

1800 177 833 (24/7)

Alcohol and drug use can be a contributing factor to domestic and family violence. It does not excuse domestic and family violence. Reach out for support if you have alcohol and other drug concerns.

Visit the Alcohol and Drug Information Service website

DSS – Help Is Here Campaign The Help is Here campaign provides information on support services available to anyone affected by domestic and family violence.  This website contains the contact details for Domestic and family violence assistance for every Australian State.

Visit the DSS – Help Is Here Campaign website. 

Family and Domestic Violence Help   Services Australia – offers support for people affected by family and domestic violence by providing information, resources and referrals. 

To access 24/7 counselling and support call 1800RESPECT on 1800 737 732.

Visit the Family and Domestic Violence Help website

DVConnect Womensline

1800 811 811 (24/7)    Free, confidential crisis support, advice and referrals for all people identifying as female — regardless of ethnicity, religion, age or disability — experiencing or using domestic and family violence.

Visit the DVConnect Womensline website

DVConnect Mensline

1800 600 636 (9am to midnight, 7 days)    Free, confidential crisis support, advice and referrals for all people identifying as male – regardless of ethnicity, religion, age or disability – experiencing or using domestic and family violence.

Visit the DVConnect Mensline website

Relationships Australia is a community-based Australia-wide organisation with no religious affiliations providing relationship support services for individuals, families and communities. 

Phone 1300 364 277 (for the cost of a local call)

Visit the Relationships Australia website


13 11 14 (24/7 Crisis Support)   Free and confidential crisis support for all Australians. Help is available via phone, text or online chat.

Crisis text (12pm to midnight) – text 0477 13 11 14 and you will be connected with a crisis supporter as soon as one is available.

Online chat (7pm to midnight) – chat online with a crisis supporter via the Lifeline Australia website.

Visit the Lifeline Australia website

Kids Helpline

1800 55 1800 (24/7)  Help is available anytime, for any reason.

WebChat counselling (24/7) – if you can’t get to a phone or prefer to chat online, you can connect one-on-one with a Kids Helpline counsellor.

Visit the Kids Helpline website

Sexual Assault Helpline

1800 010 120 (7.30am to 11.30pm, 7 days)  Telephone support and counselling for any Queenslander – regardless of age, gender, religion, ethnicity or disability – who has or thinks they may have been sexually assaulted or abused, or for those who are concerned someone they care about might have been assaulted or abused.

Visit the Sexual Assault Helpline website

Aboriginal peoples and Torres Strait Islander peoples support

Queensland Aboriginal and Islander Health Council
(07) 3328 8500

Queensland Indigenous Family Violence Legal Services
1800 887 700 (8.30am to 5pm Monday to Friday)

Aboriginal and Torres Strait Islander Legal Service
1800 012 255 (24/7)

Find more resources online, including translated materials.

Community Transport Providers


  • Community Transport Organisation Ltd (CTO) is the peak body for community transport services in NSW & ACT.  Providing door to door services for people with transport challenges to allow people access social, family and cultural events, shopping and medical appointments.



  • Community Transport Association (VTCTA) is the peak body for community transport organisations in Tasmania and Victoria. To contact VTCTA, email them at


Childcare Information

  • Care for Kids What to do with your sick child when you need to go to work – including emergency and back up care options and why it’s important to have a plan! 


Older Australians Information

NDIS – National Disability Support Scheme

For more information about the NDIS:

Contact the NDIS

  • Phone 8am – 8pm Monday to Friday: 1800 800 110*
  • For people with hearing or speech loss: TTY 1800 555 677*
  • For people who need help with English: TIS 131 450*
  • Email

Queensland Multicultural Resource Directory

Are you looking for a culturally and linguistically diverse community organisation?

 Queensland Multicultural Resource Directory.   The directory lists organisations that offer information, advice, support and networking opportunities