Contact Us

How can we help? Send us a message!

Do you have any question or want to speak to our team?

We would love to hear from you. Fill in the enquiry form below and one of our friendly consultants will get back to you! 

Find your local Sarina Russo Office

Our Locations

If you are looking for your local Sarina Russo office, try our Office Locator for the closest office to you. You can find us in over 100 locations across Australia, and search for the specific service or program relevant to you! 

Queensland

National Head Office

Sarina Russo River Centre

Level 6, 100 Eagle Street, Brisbane QLD 4000

New South Wales

NSW State Head Office

Shop 4, 144 Marsden Street Parramatta NSW 2150

Victoria

VIC State Head Office

219 Johnson St, Fitzroy VIC 3065

Australian Capital Territory

ACT Head Office

15 Wiluna Street, Fyshwick ACT 2609

Feedback & Complaints

Your views about the service we provide to you are important. We value any feedback you may have.

If you don’t think you are receiving the right help and would like to make a complaint, we will offer you a feedback process which is fair and we will try to resolve your concerns. We encourage you to talk to your consultant first. You can also talk to the site manager.

If you do not feel comfortable discussing a complaint with your consultant or site manager, you can either:

  • Send an email to ESfeedback@sarinarusso.com.au;
  • contact our Quality Assurance Team at 13 15 59; or
  • click the Feedback & Complaints button below & complete the online form

One of our team will be in contact with you to discuss your feedback as soon as possible!

Feedback & Complaints

In the spirit of reconciliation, Sarina Russo Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.